Insurance Claims Handler Case Manager – 1613

Salary £20,000 - £25,000
Job Type Permanent
Location Bolton

My client is looking for an experienced Insurance Claims Handler Case Manager to join their growing Team in Bolton.

The successful candidate will need to effectively and proactively manage a case load of new and in-progress property claims, in line with both client specific requirements and service level agreements.

Responsibilities:

• Proactively manage own caseload to consistently achieve all relevant Service Level Agreements (SLAs)
• Effectively handle all customer interactions (Client and direct customer) professionally, knowledgeably and with Treating Customers Fairly (TCF) in mind
• Effectively manage third party suppliers to drive cases to settlement with service, cost and timescales in mind
• Produce work of a consistently high quality in line with internal processes and guidelines
• Operate within, and adhere to, signed off authority levels
• Adhere to relevant governance and regulatory processes (Data Protection [DPA], TCF, Information Security)
• Take responsibility for own self-development through effective use of PDR and audit feedback and relevant learning courses
• Contribute positively to both great teamwork and a good overall culture

Requirements:

• Relevant technical claims experience
• Good customer service skills
• Ability to effectively manage own time and caseload
• Good interpersonal skills
• Self-motivated with a drive for continuous self-development
• Effective Communicator
• IT proficient
• Good problem-solving capability

Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited.

Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.

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Job Title: Insurance Claims Handler Case Manager - 1613
Job Reference: 1613

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2 Station Road, Brundall
Norwich, NR13 5LA